About the Emergency Department
How to book
- Click Book Appointment call +1 617-843-0744 .
- Use provider online portal: challiance.org/services-programs/emergency.
Clinical team & doctors
No clinical team & doctors information available at the moment.
Patient reviews & ratings
Summary: 1 average rating from 1 patient reviews.
Reviews on CHA Everett Hospital Emergency Department
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Overall rating of CHA Everett Hospital Emergency Department on OnMend
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1 stars
Wednesday, February 11, 2026 at 8:48 PMI am writing to formally express my profound distress and concern regarding an incredibly unprofessional encounter I experienced when attempting to seek guidance from your emergency department on February 11, 2026, at approximately 11:07 AM. At that time, Im suffering from severe and escalating pain, prompting me to call your emergency room to inquire about current wait times and to determine the best course of action for my condition. I hoped to receive compassionate advice on whether to present myself for immediate care. Instead, the woman who answered the phone, identifying themselves as a nurse, responded with an astonishingly dismissive and aggressive tone. I was informed, quite abruptly, with the words "yeah we’re slammed and already have enough patience at it is do not come in don’t bother," before the call was unceremoniously disconnected. I was left feeling shocked, abandoned, and deeply distressed, uncertain of where to turn for my acute pain. The lack of professionalism, empathy, and basic human courtesy displayed by this staff member is utterly unacceptable, particularly in a healthcare setting where individuals are often at their most vulnerable. Such a response not only failed to provide any assistance but actively deterred a patient in genuine need from seeking appropriate medical attention. I respectfully request a thorough investigation into this incident and appropriate measures be taken to ensure that no other patient is subjected to such a distressing experience. Providing accessible and compassionate care, especially during emergencies, is paramount, and this interaction fell far short of expected standards.
Frequently Asked Questions about CHA Everett Hospital Emergency Department
Where is the CHA Everett Hospital Emergency Department situated at?
CHA Everett Hospital Emergency Department is situated at 62 Lawrence St, Everett, Massachusetts, United States.
Do CHA Everett Hospital Emergency Department provide an emergency services?
Yes, CHA Everett Hospital Emergency Department provides emergency services.
What kind of services does CHA Everett Hospital Emergency Department offer?
Emergency Room Services, General Surgery.
How can I book an appointment at CHA Everett Hospital Emergency Department?
You can book an appointment by clicking the "Book Appointment" button on this page or by calling the hospital directly.
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Information last updated: October 8, 2024