John Muir Health Walnut Creek Medical Center
► Operational Open nowSPECIALTIES AVAILABLE
Location: 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598 — view on map
John Muir Health Walnut Creek Medical Center offers you comprehensive inpatient and outpatient medical services across multiple specialties in Moraga, California, United States.
Book Appointment Contact Provider Reviews
About the provider
Entrance and Parking
The main entrance to the Walnut Creek Medical Center is on La Casa Via off of Ygnacio Valley Road. Turn left into the parking garage off of La Casa Via. Our parking garage is open 24 hours with spaces for patients and visitors. The address of the garage is 133 La Casa Via. Complimentary valet parking is also available near the main entrance to the medical center.
Visiting Hours
Visiting hours are between 9 a.m. and 9 p.m.
Unit/department staff will orient patients/visitors to their specific guidelines, including visiting hours if they differ from the 9 a.m.-9 p.m. hours.
Examples include, but are not limited to, Labor & Delivery, Mother Baby, Pediatrics and the Pediatric ICU.
Visitors must check with the Clinical Supervisor/Charge Nurse before entering any room marked “No Visitors” or “Isolation.”
View visitation hours and guidelines for Women's & Children's Services.
Visitor Check-In and Badging
Everyone requesting visitation must check-in at the entry desks, present a government issued identification card, and if visitation is granted, receive a John Muir Health visitation badge.
All visitors must wear the visitor badge at all times. If visitors lose their badge during their visitation, visitors are requested to obtain another badge from the proper entrance providing visitor badges.
All visitors must visit on the unit/area as designated by the visitation badge.
Visitor Responsibilities
Refrain from visiting when sick (no infection, fever, cold, diarrhea, vomiting).
Refrain from inappropriate, loud, or threatening behavior.
Refrain from visiting while intoxicated or under the influence.
Wear appropriate attire (shoes, shirt).
Respect the treatment/care plan (do not provide care, treatment, food, fluids without physician order).
Refrain from verbal or physical abuse, aggression or violence.
Refrain from bringing Prohibited Items into the facility. To ensure safety, the following items are not permitted:
Weapons of any kind (i.e., firearms, knives, Tasers, pepper spray, etc.)
Metal of any kind (i.e., razors, paper clips, staples, spiral notebooks, metal cans, safety pins, three-ring binders, nail files/clippers, metal hair clips, etc.)
Tobacco or vaping products of any kind (i.e., e-cigs).
Non-approved food or beverages (alcoholic or non-alcoholic) or any perishable items from outside our hospital
Drug paraphernalia (i.e., pipes, bongs, etc.)
Non-hospital prescribed medications including, but not limited to, marijuana products
Drugs (those not ordered by a licensed physician)
Fire ignition sources (i.e., lighters, matches, etc.)
Flammable items
Bottles of any type
Violations may result in the following:
Revocation of visiting privileges.
Execution of a Behavior Agreement in consultation with Patient Engagement.
Law Enforcement involvement.
Visitation by Minors/Infants
Visitation by Minors/Infants must conform to the following:
Ensure that the child does not exhibit any outward signs of illness.
Ensure that an adult (other than the patient) is in attendance with the child at all times. Children may not remain unattended in the Medical Center.
Ensure that the child behaves at all times in such a way as to promote a safe and healing environment.
Bring the child directly to the patient’s room and not allow them to remain in waiting rooms.
Minor/Infant visitation may be discouraged if the patient’s condition and/or treatment may cause emotional distress.
How to book
- Click Book Appointment call (925) 939-3000 .
- Use provider online portal: johnmuirhealth.com/locations/john-muir-medical-center-walnut-creek.html.
Clinical team & doctors
No clinical team & doctors information available at the moment.
Reviews & ratings
No OnMend reviews yet.
Google Reviews via Google
I want to leave a five-star review for the incredible team at John Muir Rehab for the outstanding care they’ve given my mother after a terrible car accident. As her daughter, being in another state and unable to be there with her has been incredibly difficult. But hearing about the level of care, compassion, and attention your team provides has been such a relief. My mother has shared how appreciative she is, and that means everything to me. What truly stands out is how attentive your staff has been—even to the smallest pains or concerns she mentions. The way your team listens, observes, and follows through with care and compassion is so reassuring. It’s clear that you treat your patients with genuine kindness and respect. Miraculously, my mother has healed so quickly, and she has remained comfortable throughout the process. Knowing she is in such capable and caring hands has brought me so much peace during a very stressful time. Thank you for your loving care, your kindness, and the compassion you’ve shown my mother. It does not go unnoticed, and I am deeply grateful.
Compared to Kaiser, John Muir is thee best. My parents, and the elderly lady I care for have all been patients of JMH and more frequent in the recent years. I’ve never experienced the nightmare of neglect and terrible bedside manners as my Kaiser client has had with staff. ER visits here also improved. At least from my personal experiences. From ER to admission, to different floors, 5th to 2nd, 2nd to 6th, to discharge. There’s always hiccups, but all in all, the burden and heartache of watching my loved one go through ER doors, to the exit is so much lighter when the household staff is doing their best to be gentle and thorough throughout the healing process. It’s my personal answered prayers.
My son was admitted to the hospital twice due to a complex and unclear condition. During the first admission in the pediatric ward, the diagnosis was still uncertain and the underlying cause of his symptoms could not be clearly identified. His condition later worsened, and he had to be readmitted. He developed low blood pressure and was transferred to the PICU. In the PICU, the medical team and nurses were extremely professional, attentive, and confident in their care decisions. I truly appreciate and am very grateful for the excellent care he received in that unit during a critical time. However, in the pediatric ward, I felt that the diagnostic approach and communication were less clear. As a parent, it was difficult to get a clear understanding of the treatment plan, and many concerns were left without definite answers at the time, which caused significant stress and uncertainty for our family. Overall, I would like to sincerely thank all the nurses for their hard work and compassionate care, as well as the PICU team for their professionalism and expertise in managing my son’s condition during a very critical period. I also hope the hospital can further improve coordination and supervision within the pediatric ward to ensure clearer diagnosis, better communication with families, and more consistent clinical guidance in complex cases.
I just returned home from a complex knee revision surgery at JM. I have never had finer care than this. 1 week post op and minimal discomfort using Tylenol, Celebrex and Gabapentin only (no opioids which means no opioid withdrawals or other effects). I am still recovering but feel great. Thank you Dr Kronick and all who assisted. Thank you Ortho floor (what a fine team you are). And thanks to anyone I encountered, as every single person was friendly and competent. Viva John Muir.
A System That Profits From Neglect — A Warning to Families For over five years, my friend devoted himself to helping disabled and homeless veterans obtain critical benefits. At the same time, he battled severe depression fueled by an abusive relationship that eventually left him homeless. Despite efforts to stabilize his life, he was ultimately hospitalized on the brink of death. I fought to keep him alive. After a long recovery, he was discharged to Concord Post Acute. Believing he would receive proper care, I arranged for regular visits and support. That trust was misplaced. Without warning, I was told he had been hospitalized again and that hospice should be considered. Only then did I learn the facility had failed to inform anyone that he had stopped eating. This was not a minor oversight—it was a life-threatening failure of basic care and communication. At John Muir Medical Center, a dedicated physician intervened and saved his life. Refusing to send him back, I had him discharged to Tampico Healthcare. I stayed actively involved, visiting often and encouraging him to eat. For a time, he improved. Then it happened again. I was informed he had not eaten for nearly two weeks. Two weeks. This reflects systemic failure, not an isolated mistake. During that hospitalization, I was told by a physician, in substance, that depression would not be treated and he should be allowed to die. After returning to Tampico Healthcare, staff were repeatedly warned he was having breathing problems. The Director of Nursing was notified multiple times. No meaningful action was taken. Instead, his condition worsened until he was rushed to the emergency room again—followed by renewed pressure to place him on hospice, not because all care options were exhausted, but because the system had failed him. What Families Should Know This experience reflects a broader issue in post-acute care. In some facilities, financial priorities appear to outweigh patient care. Vulnerable patients—especially those who are depressed, nonverbal, or medically fragile—can be reduced to minimal interaction: Food trays delivered with no monitoring of intake Little to no meaningful engagement Delayed or ignored responses to serious symptoms The Reality Neglect is not always obvious. Sometimes it is silence: No call when a patient stops eating No response to repeated warnings No urgency until it becomes an emergency Final Thought Despite these failures, these facilities continue to demand full payment. If you are placing a loved one in a post-acute facility, do not rely on assurances. Ask questions. Demand accountability. Visit often. What I witnessed at Concord Post Acute and Tampico Healthcare is not just disappointing—it is dangerous.
Reviews on John Muir Health Walnut Creek Medical Center
Start your review of John Muir Health Walnut Creek Medical Center.
Overall rating of John Muir Health Walnut Creek Medical Center on OnMend
N/A stars (no reviews)
Frequently Asked Questions about John Muir Health Walnut Creek Medical Center
Where is the John Muir Health Walnut Creek Medical Center situated at?
John Muir Health Walnut Creek Medical Center is situated at 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598.
Do John Muir Health Walnut Creek Medical Center provide an emergency services?
Yes, John Muir Health Walnut Creek Medical Center provides emergency services.
What kind of services does John Muir Health Walnut Creek Medical Center offer?
Emergency Room Services, Imaging, Laboratory, Primary Care, Trauma Center, Urgent Care.
How can I book an appointment at John Muir Health Walnut Creek Medical Center?
You can book an appointment by clicking the "Book Appointment" button on this page or by calling the hospital directly.
Share on social media
Information last updated: July 16, 2026