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John Muir Health Walnut Creek Medical Center

John Muir Health Walnut Creek Medical Center

Get a summary and reviews on John Muir Health Walnut Creek Medical Center

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3.5 (173 reviews)

4.5

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About the Business

John Muir Health Walnut Creek Medical Center offers you general care, treatment and healing services in Moraga, California, United States.

Contacts

(925) 939-3000
Website

Social media profiles

Location

1601 Ygnacio Valley Rd, Walnut Creek, CA 94598

Get Directions

Working hours

Open

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Entrance and Parking

The main entrance to the Walnut Creek Medical Center is on La Casa Via off of Ygnacio Valley Road. Turn left into the parking garage off of La Casa Via. Our parking garage is open 24 hours with spaces for patients and visitors. The address of the garage is 133 La Casa Via. Complimentary valet parking is also available near the main entrance to the medical center.

Visiting Hours

Visiting hours are between 9 a.m. and 9 p.m.

Unit/department staff will orient patients/visitors to their specific guidelines, including visiting hours if they differ from the 9 a.m.-9 p.m. hours.

Examples include, but are not limited to, Labor & Delivery, Mother Baby, Pediatrics and the Pediatric ICU.

Visitors must check with the Clinical Supervisor/Charge Nurse before entering any room marked “No Visitors” or “Isolation.”

View visitation hours and guidelines for Women's & Children's Services.

Visitor Check-In and Badging

Everyone requesting visitation must check-in at the entry desks, present a government issued identification card, and if visitation is granted, receive a John Muir Health visitation badge.

All visitors must wear the visitor badge at all times. If visitors lose their badge during their visitation, visitors are requested to obtain another badge from the proper entrance providing visitor badges.

All visitors must visit on the unit/area as designated by the visitation badge.

Visitor Responsibilities

Refrain from visiting when sick (no infection, fever, cold, diarrhea, vomiting).

Refrain from inappropriate, loud, or threatening behavior.

Refrain from visiting while intoxicated or under the influence.

Wear appropriate attire (shoes, shirt).

Respect the treatment/care plan (do not provide care, treatment, food, fluids without physician order).

Refrain from verbal or physical abuse, aggression or violence.

Refrain from bringing Prohibited Items into the facility. To ensure safety, the following items are not permitted:

Weapons of any kind (i.e., firearms, knives, Tasers, pepper spray, etc.)

Metal of any kind (i.e., razors, paper clips, staples, spiral notebooks, metal cans, safety pins, three-ring binders, nail files/clippers, metal hair clips, etc.)

Tobacco or vaping products of any kind (i.e., e-cigs).

Non-approved food or beverages (alcoholic or non-alcoholic) or any perishable items from outside our hospital

Drug paraphernalia (i.e., pipes, bongs, etc.)

Non-hospital prescribed medications including, but not limited to, marijuana products

Drugs (those not ordered by a licensed physician)

Fire ignition sources (i.e., lighters, matches, etc.)

Flammable items

Bottles of any type

Violations may result in the following:

Revocation of visiting privileges.

Execution of a Behavior Agreement in consultation with Patient Engagement.

Law Enforcement involvement.

Visitation by Minors/Infants

Visitation by Minors/Infants must conform to the following:

Ensure that the child does not exhibit any outward signs of illness.

Ensure that an adult (other than the patient) is in attendance with the child at all times. Children may not remain unattended in the Medical Center.

Ensure that the child behaves at all times in such a way as to promote a safe and healing environment.

Bring the child directly to the patient’s room and not allow them to remain in waiting rooms.

Minor/Infant visitation may be discouraged if the patient’s condition and/or treatment may cause emotional distress.

Amenities & Services

Trauma Center
Primary Care
Imaging
Laboratory
Emergency Room Services
Urgent Care

Information last updated: February 3, 2024

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