Riverside County Regional Medical Center ETF/ITS
► OperationalSPECIALTIES AVAILABLE
Location: 9990 County Farm Road, Suite 4, Riverside, CA 92503 — view on map
Riverside County Regional Medical Center ETF/ITS provides psychiatric emergency and inpatient services to individuals of all ages. The clinic offers evaluation, crisis intervention, medication management, individual and group therapy, and discharge planning. Riverside University Health System – Behavioral Health serves over 45,000 consumers annually with a dedicated team of approximately 1,000 employees.
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About the provider
Top specialties
- Psychiatry:
- Mental Health Services:
- Substance Use Services:
How to book
- Click Book Appointment call (951) 358-4741 .
- Use provider online portal: ruhealth.org/medical-center/medical-services/psychiatry-emergency-and-inpatient-services.
Google Reviews via Google
My wife was transferred here and going through some serious medical isssues. Their lack of urgency was extremely disappointing. No one answers the phones there and when you finally speak to someone, they love to say “I don’t know”. This was a tragic time in our life and they made it so much worse. Their patient advocate, manual, did not return one of my phone calls after I had left two mails with in 3 days. They put violent patients in with my wife, making her more stressed and denied her highlighters to color. No access to water and eh had to request for water which took longer than it should have some times. This system is broken for ppl like my wife that need professional help. If you can avoid sending your loved one to this facility, I strongly urge you to. It’s worth driving double the distance for a better facility.
Very rude medical records supervisor who says there’s NO body above her. She never mailed my medical records CD she did not want to email me my medical records excuse file is too big I asked her to email 6 months and break it down she rudely refused will not let me talk to anyone else stating she is the boss I called today complaining about not receiving the cD she said she mailed it I told her I have not received it and my mail confirmed it as well. She Very Rude and Obnoxious made me pay another $6.50 to get my CD and pretending to be the boss of the desk and was acting with me by telling me let transfer and it was the same person giving me wrong name stating she is Carley W. I don’t even know if she ga e me her correct name. But anyways an Atorney will get her information and I am sure this place will start providing and processing medical records via email as well because that’s what I requested on my signed documents. God Bless the owner of this company for hiring such unprofessional people and making them supervisor who mess up senior citizens medical records of 5 years and 1900 visits how Ridiculous is that they make enough money and still want to collect money from disabled seniors for their records $6.50 seriously 😳
My cousin is a 19 year old girl with BPD and is currently staying there. She called a hotline and they sent cops over and are disregarding her state right now. They treat her like she is not human and will not let her call her job or anyone. They are withholding her freedom with the excuse that it’s ’involuntary confinement’. My cousin has so much life in her and it pains me to see places like this ruin her. They don’t care about you or your health, just money. Greedy facilites like this don’t care if you’re dead or alive. She is put in the same room as people who are unfortunately very unwell and these places make it worse, she does not feel safe and they do not do anything to ensure her safety. This is corrupt and please just let her out. She has stuff to do and I miss her so much and she just needs someone to talk to not these places, she isn’t crazy; she’s human. She’s a girl who’s battling her own issues like we all are. She’s shouldn’t be held in a place she doesn’t want to be because she had one bad night, if they cared they’d let her call me or her family. If they cared they wouldn’t put her in this place. If they cared they’d actually get her HELP; not a prison. Thank you.
THIS IS A PRISON NOT A PLACE TO GET HELP!!PLEASE!! do not send anyone you care here. My schizophrenic brother just got out of here and they have been so unprofessional. He told me during his attacks they would laugh at him and delay the help he needs. They refuse to give you your medication sometimes depending on what they THINK is better. They are SOO unprofessional this is sick. Other patients I have met have told me the same things, and how they refused to help patients when they didn't feel like it.
Thank you for your hard work! Doctors and nurses tirelessly working to help the mentally ill, thank you! God bless you. I will make... several recommendations however: It is possible to maybe keep the temperature a nice and easy comforting temperature, as with all mental hospitals? Are there more blankets, or limitations on blankets? Are there other criterias the patients are unaware of regarding the holds? Hmm... That's all I can think of for now... Again, God bless you for your work and thank you for your dedication to helping mentally ill people!
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Frequently Asked Questions about Riverside County Regional Medical Center ETF/ITS
Where is the Riverside County Regional Medical Center ETF/ITS situated at?
Riverside County Regional Medical Center ETF/ITS is situated at 9990 County Farm Road, Suite 4, Riverside, CA 92503.
Do Riverside County Regional Medical Center ETF/ITS provide an emergency services?
Yes, Riverside County Regional Medical Center ETF/ITS provides emergency services.
What kind of services does Riverside County Regional Medical Center ETF/ITS offer?
Emergency Room Services, Mental Health Consultation, Psychiatric Care.
Is Riverside County Regional Medical Center ETF/ITS accepting new patients?
Please contact Riverside County Regional Medical Center ETF/ITS directly to confirm whether they are currently accepting new patients. You can call them or use the booking button on this page.
How can I book an appointment at Riverside County Regional Medical Center ETF/ITS?
You can book an appointment by clicking the "Book Appointment" button on this page or by calling the provider directly.
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Information last updated: July 16, 2026